Contact Hella Good Shop

We're here to help with custom mug orders, bulk orders, personalization questions, and order support.

Customer Support

Email: sales@hellagoodshop.com
Phone or Text: 631-485-7433

We typically respond within 24 hours, Monday through Friday.

Custom Orders

Need a personalized mug or have a special request? Send us a message with your order number, design request, photos, or artwork, and we’ll get back to you as quickly as possible.

Bulk & Business Orders

Looking for company mugs, employee gifts, promotional products, event mugs, or business gifts? Contact us for custom pricing on larger orders.

Order Questions

If you're contacting us about an existing order, please include your order number, the name used when placing the order, and details about your question.

Our Promise

At Hella Good Shop, we’re committed to creating high-quality personalized mugs and providing friendly customer service. Your satisfaction is important to us, and we’ll do our best to make things right if there’s ever an issue with your order.

Thank you for supporting our small business!