Shipping policy

Shipping Policy

Thank you for shopping with Hella Good Shop! We take pride in creating and shipping high-quality custom products as quickly as possible.

Order Processing Time

Most orders are processed and shipped within 2–3 business days after your order is placed.

Please note:

Processing time is separate from shipping transit time.
Custom and personalized items may require additional production time during peak seasons or holidays.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Carriers

We ship orders using trusted carriers, including:

USPS
UPS
FedEx

The carrier used for your order is selected based on the package size, destination, and available shipping services.

Shipping Times

Estimated delivery times after shipment:

Standard Shipping: 2–7 business days
Expedited Shipping, when available: 1–3 business days

Delivery times are estimates and are not guaranteed. Weather conditions, carrier delays, holidays, and other circumstances beyond our control may affect delivery schedules.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing tracking information so you can monitor your package's progress.

Shipping Address Accuracy

Please verify your shipping address before completing your order.

Hella Good Shop is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by customers.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible at:

sales@hellagoodshop.com

We will work with the shipping carrier to help resolve the issue and determine the best solution.

International Shipping

At this time, shipping availability varies by destination. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Questions?

If you have any questions regarding shipping or your order, please contact us at: